Direct to Patient Services

In addition to providing services to general practice teams, Pegasus delivers care directly to patients through the 24 Hour Surgery, as well as through programmes.

After Hours Services

The Pegasus Health 24 Hour  Surgery offers services such as:

  • Urgent Accident and Medical Care - available 24 hours a day, no appointment necessary
  • Fracture service led by an Orthopaedic Specialist
  • 5-Bed Observation Unit for short term care
  • Acute Sports Injury Programme
  • Radiology
  • Urgent Pharmacy
  • Diagnostics Tests
waitingroom

In-Home Services

Acute Demand Management Services (ADMS) are aimed at helping the general practice team look after patients in their own homes and avoid hospital admissions when it’s not needed. The service is designed to provide three to five days support to meet patient’s individual needs:

  • Packages of care
  • Acute community nursing
  • Observation Unit
  • Urgent diagnostics

Mental Health Services

Pegasus Health's mental health team consists of qualified and experienced mental health clinicians and provides services and support to primary health care teams and patients through brief intervention coordination service; general practice liaison; and earthquake crisis consultations.

For more information on the team and services they provide, click here.

Services to Improve Access

PCWs

The Partnership Community Workers (PCWs) team form a diverse network based in community organisations and high schools. They work in collaboration with general practice teams and their local communities to further develop pathways into primary health services.

PCWs focus either on people who are not enrolled in a general practice or who are enrolled but are not visiting their general practice teams as often as they need. They focus on identifying and managing the barriers that a person/family/whanau may have in accessing health care. These barriers could be money, language, transportation, or social isolation.

They can:

  • assist people to attend appointments
  • support clients to address other needs that are impacting on their health, e.g., housing, benefits, social isolation
  • link clients with other community support services
  • provide referrers with information and resources about supports available in the community
  • provide cultural support and interpreter services.

If you are a community provider or GP who has a client, or there are people within your community who are in need of medical help but are unable to access this help for various reasons, click here for the referral form click here for the referral form. The PCW will liaise with the local general practice team to link people into assistance that may be available to those identified through our community networks and referrals. Please click here for the PCW contact details and practice allocation and here for a service brochure.

Click here for the Referrers feedback form and the Client feedback form.

Child Health Support Service

The Child Health Support Service aims to improve the health, social, behavioural needs and well being of children aged 0-17years. We act as an extension of the general practice team, offering a home visit to understand needs, provide information and link families and caregivers to services and agencies for ongoing support.

Click here for the  Child Health Support Service flyer  

Click here for the Child Health Support Service Referral form 

Click here for the Child Health Support Service Consent form 

Whanau Link

The Whanau Link service helps Maori with health and social needs to navigate the health system. The service's aims are to:

  • reduce inequity of health outcomes for Maori;
  • improve access to primary care and effectiveness of service;
  • increase the perceived need for and the value of general practice to Maori. 

Invalid and Disability Beneficiaries

The PATHs programme supports those beneficiaries who would like to return to work but face health barriers. PATHs (Providing Access to Health Solutions) brings together health and welfare in a team with coordinators from Work and Income NZ, Pegasus Health, and Mental Health Education Resource Centre (MHERC). It is funded by the Ministry of Social Development.

The team work with the general practitioner to put in place a Health to Employment Plan, then help the client achieve the recommended interventions by liaising across the primary health and hospital systems.

Long Term Conditions

The Community Respiratory team provides pulmonary rehabilitation courses, spirometry, sleep assessments and education to general practice teams and patients.