Q&A with Pegasus Community Liaison Access Manager, Melissa McCreanor

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What is the Partnership Community Worker (PCW) service? PCWs were established in 2006 and are part of a health navigation service that supports people who are not enrolled with a general practice, or who are enrolled but experiencing barriers that prevent them from having their health needs met. What sort of help do they provide?

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Refugee Health Service Supports New Arrivals

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World Refugee Day was recently held on 20 June – an international day organised every year by the United Nations to celebrate and honour refugees from around the world. At Pegasus, we work closely with former refugee community leaders and community groups, Red Cross, Christchurch Refugee Resettlement Services, Purapura Whetu in Christchurch and Safer Mid

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Barrington Partnership Makes Vaccination Easy

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Clinical psychologist Joel Hoo received his COVID-19 vaccination at a clinic in Barrington Mall because it was conveniently located and offered evening appointments meaning he didn’t have to fit the task into his busy workday. “For me, the Barrington vaccination clinic was an ideal location; it’s close to where I live, parking is easy, and

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School Holiday Fun Leads To 24 Hour Surgery Visit

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While running around during her school holidays, a slip on wet, muddy ground resulted in several visits to the Pegasus 24 Hour Surgery (24HS) for Sophia Ridley and her mum. Following her fall, Sophia’s mum Petra took her straight to the Madras Street urgent care facility. An x-ray confirmed what they suspected – a broken

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New Practice Relationship Team

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At the start of 2020, Pegasus conducted a member survey, requesting feedback on our member support. Thanks to everyone who completed the survey – the feedback was very helpful and insightful. Since then, we have used this feedback to help inform our support review process. One of the outcomes of this is the formation of

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Continuous improvement in Oxford

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The Oxford Community Health Centre has been transformed over the last three years as part of its Continuous Quality Improvement Plan – a core element of Pegasus Health’s Hikitia / Strengthening Family Practice framework. Business Manager Richelle Jorgensen was appointed to identify and improve multiple aspects of the practice, from capacity to technology, and ultimately

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A community connection

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Suli Tuitaupe and his team can often be found at church, running health and wellness programmes for his community where they congregate. “We need to know our communities in order to work with them, so it’s essential to go to them rather than them coming to us,” says Suli. “It’s important to understand how our

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Whakarongorau Aotearoa: Listening with great intent and purpose

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Homecare Medical has a new name – Whakarongorau Aotearoa. The English version of the name is New Zealand Telehealth Services. There is no change to the service brands. Chief Executive, Andrew Slater says they began the review into their organisational name in 2018. “We wanted to find a name that better described the work we

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Q&A with Pegasus Health Privacy Advisor, Rebecca Hawkins

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1. How is your health information protected? The Health Information Privacy Code controls how health information is handled. The Code has 13 rules that set out obligations for organisations to only collect the information they need, to be open with people, and to ensure their information is used and protected appropriately. If you know your

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