Call your GP for health advice 24/7

If you are unwell with an illness, injury or COVID-19 symptoms, call (not visit) your family doctor for advice or information 24/7. In Canterbury, phoning your GP afterhours connects you with a registered health professional who can give you free advice.

 

If you don’t have a family doctor or are unwell but aren’t sure if you need to see a doctor, you can call Healthline 24 hours a day/7 days a week on 0800 611 116 for free health advice, including interpreter services and NZ Relay Services.

 

Healthpoint is also available for advice on finding services near you.

 

At your GP

If you are advised to book an appointment in person with your GP, you are required to wear your mask at all times. You may be asked to wait in your car until the doctor/nurse is ready to see you. In this situation, call reception to alert them to your arrival. If you are unable to comply with these requirements for any reason, please discuss this with your GP ahead of your appointment.

 

At the 24 Hour Surgery

If you are advised to present to the 24 Hour Surgery, you will be greeted at the entrance and asked some questions regarding your illness/injury/COVID-19 symptoms:

  • You are required to wear your mask at all times
  • You will be allowed one (1) support person with you
  • Chairs have been arranged for physical distancing
  • You will be asked to wait in an area away from other patients or to wait in your car if you have COVID-like symptoms.

 

IF YOU THINK YOU OR YOUR WHĀNAU HAVE COVID-19 SYMPTOMS:

 

In a medical emergency – CALL 111 

Medical emergencies include:

  • chest pain or tightness
  • difficulty breathing
  • choking
  • severe bleeding or bleeding that won’t stop
  • sudden weakness or difficulty talking
  • fainting or unconsciousness

 

Non-emergency:

Call (not visit) your family doctor for advice or information 24/7.