Study leads to better patient relationship and more effective processes

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Dr Nigel Tapper and his team at Medical Corner Doctors in Rangiora have used a recent patient study and shared care plans to provide more flexible care and optimise appointment time. Medical Corner Doctors is one Pegasus Health affiliated practice that uses Hikitia programme principles to improve patient care and business effectiveness. The principles include

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Continuous improvement in Oxford

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The Oxford Community Health Centre has been transformed over the last three years as part of its Continuous Quality Improvement Plan – a core element of Pegasus Health’s Hikitia / Strengthening Family Practice framework. Business Manager Richelle Jorgensen was appointed to identify and improve multiple aspects of the practice, from capacity to technology, and ultimately

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