A collaboration between Pegasus Health Partnership Community Workers (PCWs) and the Christchurch Hospital Emergency Department (ED) has helped hundreds of people over the past five years to access primary care services and other health-related support. Patients presenting at ED with nonurgent conditions who are not enrolled with a GP are referred by hospital staff to
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Q&A with Pegasus Community Liaison Access Manager, Melissa McCreanor
What is the Partnership Community Worker (PCW) service? PCWs were established in 2006 and are part of a health navigation service that supports people who are not enrolled with a general practice, or who are enrolled but experiencing barriers that prevent them from having their health needs met. What sort of help do they provide?
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