Review charts a path for strengthening Waitaha’s primary mental health system
A review led by Pegasus Health, Waitaha Primary Health, and Christchurch PHO has outlined the work needed to establish a practical, evidence-based framework for strengthening Canterbury’s primary mental health system and improving access to care across the region. The Waitaha Canterbury Primary Mental Health Review 2025 engaged more than 600 participants, including people with lived experience, general practice teams, community providers, and Māori and Pacific stakeholders, to identify service gaps and design solutions that reflect local needs and voices.
The review found that nearly half of those seeking mental health support cannot access the care they want, with particular challenges around integration, navigation, and workforce capacity. It highlights opportunities to build a more connected and responsive system through a regional stepped care model that provides the right level of support at the right time.
“This review represents the collective effort of our community to identify what’s working, where the gaps are, and how we can strengthen the system together,” Pegasus Health Chief Executive, Kim Sinclair-Morris, said. “It’s about working collaboratively with Health New Zealand and community partners to ensure people can access support when and where they need it.”
The review sets out six key recommendations, including developing a regional primary mental health plan, ensuring universal access and self-referral, and expanding rural and workforce capacity. Together, these recommendations form a roadmap that aligns with national mental health priorities and the Pae Ora (Healthy Futures) Act 2022.
“Canterbury has shown that collaboration between PHOs, communities, and government agencies can lead to lasting, meaningful change,” Kim said. “This review provides a strong platform for continuing that partnership.”
Read the full report here