A survey canvassing the experiences of Brief Intervention Talking Therapy (BITT) clients has showed they felt supported, respected and had benefited from the service.
Pegasus Health’s Brief Intervention Mental Health Service was introduced in 2006 as an extension of general practice and to provide mental health/well-being support for its enrolled population.
Brief Intervention Talking Therapists see patients referred by their general practitioners. They help patients normalise thoughts and feelings that can be over medicalised. They also validate people’s responses and teach them skills to manage difficulties and choose behaviours which will improve their life.
Almost 600 clients were surveyed after they had been discharged from the service.
Pegasus Health Mental Health Clinical Team Lead Karl Belcher said the survey was intended to provide insights into trends over time, how the service addresses patients’ needs and ways to improve the service.
“We are really pleased so many of our clients have a positive experience and learn from the service, and we look forward to making it even better,” Karl said.
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