• 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    Parking
    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    Accessibility
    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

    Find out more

  • Unsure where to go?

    In a medical emergency, call 111

    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

      Call Healthline

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

      Find a GP

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

      Visit 24 Hour Surgery
Pegasus Health

Tautoko Hauora

Tautoko Hauora is a service that provides support to individuals who are either not enrolled in a general practice or who are enrolled with a Pegasus practice but not accessing their general practice teams as frequently as required.

Illustration of health professionals shaking hands

Tautoko Hauora service supports Tangata whai ora (people seeking wellness) who are not enrolled in General Practice, or who are enrolled with a Pegasus General Practice, but need additional support. 

Kaitautoko (support workers) from the Tautoko Hauora service can support Tangata whai ora to access primary health care and social services in Canterbury. Kaitautoko can carry out home and community visits when appropriate. 

If the Tangata whai ora is enrolled with a GP, and the General Practice has a Health Improvement Practitioner (HIP) or health coach, the Tangata whai ora may be referred back to the General Practice.  

An assessment of Tangata whai ora and a plan around health and wellbeing will be carried out. The Tautoko Hauora service provides a brief intervention and referrals can be made to other health services as needed. 

Kaitautoko can support Tangata whai ora by: 

  • supporting access and referral pathways to health care and social services 
  • navigation of the primary health system 
  • helping to identify needs impacting on health 
  • providing information about supports/resources available in the community and connect Tangata whai ora with community support services. 

Please note: Tautoko Hauora is not an emergency service.

Criteria

Tangata whai ora with a community services card or a Work and Income client number. 

Must be:

  • currently enrolled with a Pegasus Practice, or 
  • not enrolled, but willing to enrol in a Pegasus Practice. 

Make a referral to the Tautoko Hauora Service

Referrals can be made by general practices and health professionals to a team based at Pegasus House. Patients can also self-refer to the service.

Complete the online referral form below.

Make a referral

If you would prefer, you can download and print a Referral Form (PDF, 115 KB) and scan the completed form back to TautokoHauora@pegasus.health.nz. You can also make a referral through ERMS if you have access to that system.

Provide feedback

We welcome feedback from referrers and from tangata whai ora. Complete the relevant form below. Feedback can be made anonymously.

Illustration of person thinking quizzically with hand on chin

Contact us

You can reach the Tautoko Hauora team at Pegasus on 0800 99 22 99 or by email.

Send us a message