Welcome to the new Pegasus Health website

  • 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

  • Unsure where to go?

    In a medical emergency, call 111
    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

Your general practice team

Your general practice team is your first point of contact for health advice or care. They provide primary healthcare for patients, including diagnosis, management, and treatment of health conditions. They can also refer you for further tests (x-rays, blood tests, ultrasounds), hospital or specialist treatment if needed. 

Enrolling with a general practice allows you and your whānau access to a variety of health services and is one of the best steps you can take for your health and wellbeing. 

Illustration of group of Pegasus Health doctors looking at a document

Benefits of enrolling with a general practice

It’s a good idea to enrol with a general practice before you get unwell. Enrolling is free and voluntary

By enrolling, you and your whānau have access to regular healthcare and services, including: 

  • Medical advice and treatment 
  • Cheaper general practice visits (free for under 14s) 
  • Cheaper prescriptions (free for under 14s) 
  • Healthy lifestyle advice, including support to help you quit smoking 
  • Support with health conditions such as diabetes and high blood pressure 
  • Ongoing vaccination and health screening check reminders. 

Find out more about the benefits of enrolment, how to enrol, your rights and some FAQ about Enrolling with a general practice (PDF, 2.3 MB)

Find out more about services for patients

Frequently asked questions

To enrol with a general practice, you will need to complete an enrolment form. Some general practices make their enrolment forms available to download from their websites. For others, you may have to contact or visit the practice directly. Use our health directory to find a Pegasus Health general practice near you.

General Practices can only enrol people who are eligible for publicly funded health services. When you enrol, you may be asked to show proof of eligibility – such as your passport or birth certificate. If you’re unsure about whether you’re eligible for publicly funded health services, check the Ministry of Health’s Guide to eligibility for publicly funded health services.

Fees vary between general practices. Each general practice displays their fees information on their website. Generally, the fee you pay when you visit a general practice will depend on whether you are enrolled with that practice. They will usually charge a higher fee, often called a casual rate, for patients that aren’t enrolled at their general practice. For children under the age of 13 who are enrolled with the practice, visits are usually free. Some services are also subsidised for eligible patients. Use our Health Directory to find your general practice's website and contact details.

If you need help finding health care, the Tautoko Hauora service can help you:

  • Find a general practice to enrol with
  • Provide transportation to your general practice or hospital appointments if you have difficulties with transport
  • Connect with Work and Income if you need help to pay for health care appointments
  • Find other community services to support you.

Find out more about the Tautoko Hauora service

*Only available for those enrolled at or enrolling with a Pegasus Health practice.

For more information about visiting a general practice, including different fees and subsidies you may be eligible for, visit the Ministry of Health website

If you have not received services from your general practice in a three year period it is likely they will contact you and ask if you wish to remain with them. If you are not able to be contacted or do not respond, your name will be taken off the registers. You can re-enrol with the same or another general practice and the affiliated primary health organisation (PHO) at a later time.

Pegasus Health is a PHO.

PHO's deliver and coordinate primary healthcare services, bringing together doctors, nurses and other allied health professionals (such as Māori health workers, health promoters, dieticians, pharmacists, physiotherapists, mental health workers and midwives) in the community to serve the needs of their enrolled populations.

PHO’s receive a set amount of funding from the government to ensure the provision of a range of health services, including visits to the doctor. Funding is based on the people enrolled with the PHO and their characteristics (e.g. age, gender and ethnicity). Funding also pays for services that help people stay healthy and services that reach out to groups in the community who are missing out on health services or who have poor health.

GP visits are free for people with a terminal illness in the last 3-6 months of life. This includes home visits and after hours visits. 

To read about your privacy when you attend Pegasus Health general practices download the health information privacy statement (PDF)

Illustration of two Pegasus Health nurses, a woman with white hair holding a document and a man with hands in scrub pockets

Your privacy and general practice

For more information on why health practitioners collect your information and how that information is used.