Privacy Complaints

Please let us know if you have any concerns about your privacy and the management of your personal information. When we receive your complaint, it will be logged, and we will acknowledge it within 5 working days of receipt. 

We will work with you to address your concerns and will respond to you by phone and/or in writing. We will respond to you as soon as possible and will keep you updated. 

You may want to access the 24 Hour Surgery’s complaints information. 

For all other privacy concerns please email, or you can complete our online contact form. You can also phone 03 379 1739 and ask to speak with the Privacy Advisor. 

If you remain dissatisfied with our response, you can contact the Office of the Privacy Commissioner.

Go back to the Privacy Statement page