Alternative Urgent Care Options

Pegasus 24 Hour SurgeryThere are other possible options for your care in the community, if you feel you can wait to be seen.

If you decide to book one of these options or to leave the 24 Hour Surgery waiting room, please let the triage nurse or reception know. This is very important.

Find a GP

Use our General Practice Locator map to find a practice at a location convenient to you.

Other Health Providers

These providers can often be accessed directly for care under ACC for injuries, or privately for illness. Charges to these providers will apply and your access to them is independent of Pegasus Health 24 Hour Surgery.

Find a:

Virtual providers

Fees accurate at September 2022

Provider Details
Practice Plus

Web-based service

5-10pm Monday to Friday
8am-8pm weekends and public holidays$65
$55 if 13 and under
$19.50 if Community Service Card holder
Emergency Consult Francisco Chang
Care HQ

App-based service

7am-7pm, 7 days a week

Web-based service

8am-8pm, 7 days a week

Free for under 14


Web-based service


7.30pm-9.30pm Monday to Friday
10am-6pm weekends

Sports medicine clinics and physiotherapists

For sprains, strains, neck and back injuries, sports and other injuries

Sports clinics have specialised soft tissue and joint injury doctors, as well as physiotherapists, podiatrist and chiropractors. You can see the next available appointments and book online for some of these services.

Provider Details
Sports Clinic 156 Bealey Ave

Phone: 03 366 0660

Sports Doctors 136 Moorhouse Ave

Phone: 03 930 7677


For dental injuries, toothache, broken teeth

Find an emergency dental care provider

Physiotherapist – sprains and strains including back injuries, muscle or joint pain


For foot injuries, ingrown toenails/infection, sore feet

Find a podiatrist


For eye injuries including foreign bodies, reduced vision, eye pain

Find an optometrist


Note: Charges for Pharmacist consult may apply

Find a pharmacy with extended hours

Search for more pharmacies

A pharmacist can see you for any of the conditions below:

  • Diarrhoea or stomach upset
  • Cough, runny nose, sore throat
  • Itchy rash, baby with nappy rash
  • Minor cut, scrape or burn, ache or strain
  • Hayfever or allergy
  • Heartburn
  • Aches or strains
  • Minor eye condition like conjunctivitis
  • Pain or burning during or after peeing/urine infections
  • Erectile dysfunction
  • Thrush infection
  • Emergency contraception
  • Vaccinations
  • Blood pressure and heath checks
  • Smoking cessation.