• 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    Parking
    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    Accessibility
    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

  • Unsure where to go?

    In a medical emergency, call 111
    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

Pegasus information technology (IT) service desk

Pegasus IT support is here to help you manage your general practice and engage with patients online, so you can continue to provide the best possible care to your community. 

Three image collage: Pegasus Health employee on phone, 24 Hour Surgery nurse smiling, Pegasus Health employee wearing headset on laptop

Contact service desk

Phone:  (03) 353 9990 

Email: servicedesk@pegasus.health.nz

Our hours are 7.30am to 5.30pm, Monday to Friday (excluding statutory holidays).

Outside of these hours we offer reduced support services.

Customer portal
Health Improvement Practitioner wears a rainbow lanyard and smiles while leaning on a standing desk at computer

IT support services from Pegasus

General IT support

Service desk support for incident resolution, requests, and technical advice. 

Remote access

Remote access service which allows practice staff to access their Practice Management System (PMS) and other data while offsite, using Citrix or Remote Spark platforms.

Secure backup

Cloud based backup service managed by Pegasus for your PMS (currently only MT32) and any other data you request.

PMS updates

Monthly subscription service where Pegasus complete Medtech32 updates such as MIMS, IMMS, GMS, maternity, and Accident Compensation Corporation (ACC) subsidies for a fixed charge.

Procurement services

IT hardware and software procurement service with the benefit of business grade hardware including warranties, antivirus protection, licensed software and Pegasus group pricing.

IT hardware audit

Ensuring a practice’s computer hardware and peripherals are robust in terms of age, condition, and their physical location is important, to reduce the chances of a potential failure, resulting in downtime and lost productivity.

Secure Wi-Fi

A secure and reliable wireless solution to help you keep your patient data secure while aligning with Health Foundation Standards.

PMS migrations

Support for migration between Medtech32, Medtech Evolution, and Indici platforms.

PMS training and technical support

Training and technical support for Medtech32, Medtech Evolution, and Indici practice management systems for the roles of nurse, reception, doctor, practice manager and finance.

Security audit

A full audit of your practice security, including a report and recommendation for action.

Website hosting

Hosting of practice's websites including patching, backups, and monitoring.

Support Plus

To find out more about how Pegasus can help you with your IT support needs, contact Service Desk at servicedesk@pegasus.health.nz

Health professional looking for more information?

Find more information about Pegasus Health services.

View more services
Illustration of group of Pegasus Health doctors looking at a document