• 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    Parking
    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    Accessibility
    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

  • Unsure where to go?

    In a medical emergency, call 111
    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

Shared care plans

Shared Care Planning is a cross-sector programme that works across all primary health organisations (PHOs), secondary care, and community care in Te Waipounamu South Island. Hosted by Pegasus Health.

View Shared Care Planning resources
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Is a shared care plan right for me?

If you have one or more chronic health conditions, complex medical needs, long term disability, mental health concerns or need support from various services to support you to live well, then having a care plan may be of benefit to you.

Ask your health care team (general practice, community service providers or hospital providers) if a shared care plan would be a good addition to your health care planning and decide together which plan suits your needs.

For more information, visit Care planning and care plans (healthify.nz) or talk to your general practice team. 

Contact the Shared Care Planning team.

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Acute plan

If you're often accessing hospital or after hours care because you have a chronic and/or complex health need, then an Acute Plan may be right for you.

The Acute Plan is a way of sharing important information about your health with other health professionals, so they know more about how to help you. This plan will help guide them with their decision making about your care needs.

It is created and updated by you and your health care team.

Visit Healthify for more information

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Personalised care plan

If you have chronic and/or complex health needs, a Personalised Care Plan (PCP) can help you write down your goals to achieve better hauora - health and wellbeing, and the actions needed to achieve these goals.

The plan supports you and your health care team to work together to achieve your goals, these can be big or small. The goals need to be clear, achievable and important to you.

It is created and updated by you and your health care team.

Visit Healthify for more information

Health Professionals

Is a Shared Care Plan right for your patient?

If you have a patient who has moderate to high complex health needs, you may wish to consider completing an Acute plan or Personalised care plan (PCP) with them. These shared care plans provide a place to document important information which is relevant to the person’s health condition.

As the Acute plan and PCP are accessed via Health Connect South/HealthOne, they can be shared amongst health professionals who are involved in the person’s care.

Acute Plan

Acute plans are designed to assist clinical teams who see people during acute exacerbations of complex health conditions.

The aim of the plan is to support safe, effective, person-centered decision-making regarding assessment, management and discharge.

Acute plan creation should be considered for any person who meets the criteria (PDF) with a complex health condition(s), who is likely to present to acute services within a 12-month period. The plans can be updated as the person's needs, or situation, changes.

Personalised Care Plan

The plan aims to encourage people to work with their care team to plan care around their needs and priorities. When entered on Health Connect South, the PCP enables the person’s goals and actions to be visible to other clinical teams.

Funding to create or amend the Acute plan and Personalised Care plans is available across all Canterbury general practices. To ensure the funding is used equitably across all practices, plans are audited to ensure the criteria (PDF) is met. If the criteria is not met the releasing of funds for that plan will be put on hold and your practice will be informed what plans do not meet criteria. Once this is corrected funding will be released.

Illustration of Pegasus Health mental health provider talking to a patient