CPCT evaluation highlights gains in access, equity and team-based care
Evaluation findings from the Comprehensive Primary and Community Care Teams (CPCT) programme show gains in access, equity and collaborative care across Waitaha Canterbury and South Canterbury.
Delivered between 2023 and 2025, CPCT supported people with complex health and social needs through team-based models that brought together general practice, Māori and Pacific providers, and community-based roles.
The evaluation shows Māori and Pacific whānau accessed CPCT services at rates well above their share of the enrolled population. In Waitaha Canterbury, 48 percent of unique service users were Māori and 20 percent were Pacific, demonstrating improved equity of access.
Patients also reported positive impacts on their health and wellbeing. In Waitaha Canterbury, all CPCT survey respondents reported improvements in their health or wellbeing, alongside increased confidence managing their health.
CPCT strengthened relationships across primary and community care, with regular interdisciplinary meetings and improving coordination and continuity for patients and whānau. Partnerships were built between many general practices, hauora Māori providers and Pacific providers, some of which ideally will continue beyond the programme.
Kaiāwhina were identified as critical to CPCT’s success, helping reduce barriers, improve engagement and provide culturally safe support. The evaluation notes that sustaining these gains will require ongoing system-level support, particularly for kaiāwhina roles.
You can explore the findings in more detail through the resources below:
We thank the general practices, Māori and Pacific providers, kaiāwhina, and partners who contributed to CPCT and to the evaluation process. Their commitment and collaboration have helped demonstrate what is possible when the system works together.