APEX: Administration and Practice Managers Excellence Programme - 20 September 2025

This year’s presenters and topics:
- Justin McCullough – Eligibility & Entitlement for Enrolment plus interactive workshop
- Ben Harris – Infection Prevention & Control plus interactive workshop
- Rawa Karetai - Supporting patients with a disability in general practice
- Rebecca Muir & Marie Mitchell - Shared care planning discussion and questions
This year’s keynote speaker: William Pike – Emotion & Inspiration/Adventure & Adversity
Unlocking Confidence. Inspiring Innovation.
A volcanic eruption. The loss of a leg. And a journey that’s reshaped one man’s life - and the lives of others.
William Pike brings a powerful and personal perspective to the patient experience. As a bilateral below-knee amputee, he’s lived through trauma, recovery, rehabilitation, and reinvention. His journey has led him to collaborate with clinicians, challenge the status quo, and even design a prosthetic device that’s now improving lives across the globe.
William’s unique lens bridges the gap between patient and practitioner - offering insight, empathy, and inspiration for those working in healthcare. His honest storytelling, backed by lived experience and innovation, will leave you rethinking what’s possible for your patients - and yourself.
Date: Saturday 20th September 2025
Time: 9.00am - 2.45 pm
Location: Pegasus House, 401 Madras St, Christchurch
Morning tea and lunch will be provided.