Welcome to the new Pegasus Health website

  • 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

  • Unsure where to go?

    In a medical emergency, call 111
    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

You can ask us for copies of the information we hold about you. Your request does not need to reference  privacy law or be in writing. We may ask you for more details to make sure we correctly understand what information you want. 

You can make your request to us by email at  privacy@pegasus.health.nz, using our online contact form, or call 03 379 1739 and ask to speak with the Privacy Advisor. 

What we will do 

If we are not the right people to respond, we will let you know, and transfer your request to the right place. For example, it might be better that we ask your general practitioner to respond to you directly. 

We will respond to you as soon as we can. If a response is going to take longer than 20 working days from the date of your request, we will let you know and keep you updated. 

Providing the information 

We will talk to you about how to give you the information, for example, if you want this as hard copy printed documents, or if we can email it to you. It is important that you receive your information safely. This may mean that we agree with you to send documents by courier requiring your signature, or the information is collected in person. 

If the information is collected in person, then you will need to provide identity information, such as your driver’s licence or Kiwi Access Card. This is so we ensure we provide the information to the right person. We only need to see the identity information, and don’t keep a copy. 

If your care giver or representative asks us for information, we must provide this, unless a specific legal circumstance applies. These circumstances most commonly are: 

  • We don’t think it is in your best interests to provide the information 
  • We believe that you do not want the information to be provided 
  • There is a reason under the Privacy Act why the information should not be provided. 
Go back to the privacy statement page