We share your information with someone else when they need it to provide you health services. For example, if we need to refer you to another health service provider.
We will usually tell you before we share your information, although we might need to share information without telling you first, for example, because you are unconscious, or we are concerned about your or someone else’s life or health.
To meet a legal requirement and our obligations
Sometimes the law requires or allows us to use and share your information. This includes under the Health Act, to report on certain infectious diseases, and if the Health and Disability Commissioner asks for information for an investigation.
We provide information to organisations like the Ministry of Health and Te Whatu Ora Waitaha |Health New Zealand Canterbury as a requirement of our contracts with them to provide health services and programmes to the community.
Other organisations we work with include:
- Other Primary Health Organisations (PHOs)
- Ministry of Social Development
- Community Pharmacies.
Sharing because we have been asked to
You can ask us for a copy of your information – find out more about making a request.
When we are asked to provide information to someone else, or we consider there might be a legal requirement for us to provide information to another organisation, we follow the Privacy Act and other relevant Rules under the Health Information Privacy Code (PDF).