General support services

Here Toitū

Here Toitū (previously Step Up) works to support individuals living with a health condition or disability to improve their wellbeing, determine their own goals and aspirations, and where appropriate, engage in sustainable earning, learning or volunteering that is meaningful to them.

A Health Navigator will walk alongside you to help you manage any health and social barriers that are impacting on your ability to work. They will work with you to identify your strengths and aspirations and together with you, your General Practice team, Ministry of Social Development (MSD) and a range of other services will help you achieve your goals and support you to become work ready and move into employment, study, training and/or volunteering.

To be eligible you must be between 18-64 years, have a current medical certificate and currently receive a Work and Income benefit.

To find out more, contact us at  phone 03 353 7890 or talk with your General Practice team about whether you are eligible to be referred to this service.

Download our brochure to find out more.


Immunisation helps protect you and your family/whānau against many vaccine preventable diseases. Children receive a series of free vaccines, usually at their general practice. It is very important that vaccines are given at the correct time to protect people who are most vulnerable to illness, especially children and older people. All children in NZ are eligible for the funded National Schedule vaccines. Your general practice team will send a reminder when you or your child are due for immunisation.

Influenza or flu is a major threat to health, because it can spread rapidly through families and communities. Many won’t feel sick at all, but can still pass the flu virus onto others. The influenza vaccine is free for all pregnant women, anyone from six months old with certain medical conditions, and anyone aged 65 years or over. Ask your Practice Nurse or GP if you are eligible.

Contact: Your general practice team or go to Kids Health: Immunisation or the Immune Advisory Centre for more information.

Acute Demand Service

The acute demand service provides short-term assessments, treatment and support to patients who may have been otherwise admitted to or have been recently discharged from hospital. Patients are referred by either their GP or the hospital.

A team of nurses can provide treatment, such as administering IV (intravenous) antibiotics or assessing your medical condition.

Contact: Ask your nurse before you leave hospital or check with your GP team.

End of Life Care

GP visits are free for people with a terminal illness in the last 3-6 months of life. This includes home visits and after hours visits.

Medication Management Services

These services include a free consultation in your home or at a pharmacy with a pharmacist to help you better understand and manage your medications.

Contact: Talk to your GP team.

What if I need help finding health care?

Partnership Community Workers (PCWs) can help you:

  • enrol at a Pegasus Health General Practice
  • get to your doctor/hospital appointments, if transport is a problem for you
  • visit Work and Income, if you find it difficult to pay for the doctor
  • find other Community Services to support you.

Find out more about PCWs and how to contact them.